The Westin Resort & Spa, Cancun

4.0 (368 reviews)

Location Boulevard Kukulcan KM 20, Cancun, Quintana Roo, 77500, Mexico   •   Local Time:     •  Phone: (52)(998) 848 7400  

4.0

The Westin Cancun Resort & Spa - Beach
The Westin Cancun Resort & Spa - Aerial View
The Westin Cancun Resort & Spa - Pool
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1 Room, 1 Adults, 0 Children

Rooms
- 1 +
Adults / Room
- 1 +
Children / Room (Age 0 - 17)
- 0 +

Located on the far end of the hotel zone facing gorgeous turquoise ocean

The promise of gentle Caribbean tides draws you to the secluded shoreline of one of the most tranquil, tucked away Cancun resorts. Our hotels welcomes you to the quieter side of Cancun, where you will feel truly isolated from it all — yet only moments from Hotel Zone.

If there is a calming presence among Cancun’s vibrant, non-stop Zona Hotelera resorts this is it. Nestled between the lagoon and a private white sand beach, The Westin Resort & Spa, Cancun offers exhilarating recreation and every watersport under the sun. With four outdoor pools, the indulgent Heavenly Spa by Westin™, award-winning dining, the state-of-the-art WestinWORKOUT® Fitness Studio, and more, there are countless opportunities to enjoy this oceanfront paradise.

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Guest Reviews

Hear from our guests about their stay from 368 verified guest reviews

Authentic Reviews

78%of our guests
recommend this hotel

louis401

First time to Cancun: Arrived at 9pm ate dinner there which was great! went to room and turned a/c lower. Around 1230am room did not cool down well, and I called operator. they had someone there in appox. 20min. He worked on it and said in an hr. it would feel colder. It did not. The next day we did not return to room again late and a/c still not cooling well. I called that night and they offered to send someone. I said tomorrow would be fine. They changed the thermostat. We came home late again and a/c still not working well. On day 4 after much effort I asked to speak to manager Laura; she ended up moving us to the Royal Beach Club part of the Westin as a free upgrade private balcony, pool, beach. Free lunch since the room was not ready, and also free dinner (family of 4). Great stay. The staff is one of the most excellent that I have come across. It made the whole stay worth while. The food at the restaurants there is great to excellent (there are 3) and again the staff are excellent. The beach not crowed and emerald green. They are remodeling sections of the Westin, but would not have know if I did not see it. Would recommend and will be back. To the staff thank you sooo very much you made the difference!!!! Also for a US Dollar each you can ride public bus and get around easy. The area is safe, my family walked at night no problems. staff speak english.

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4.0 /5

  • Room Comfort

  • Hotel Staff

  • Quality of Sleep

  • Facilities

  • SPG Recognition

  • Food & Beverage

Rooms & Suites

Deluxe Room

455 f

Bed Options
  • King Bed
  • 2 Double Beds
Sleeps 4
Maximum Adults/Children
Adults 2
Children 2

Balcony Room

455 f

Bed Options
  • King Bed
  • 2 Double Beds
Sleeps 4
Maximum Adults/Children
Adults 2
Children 2

Royal Beach Club Room

581 - 617 f

Bed Options
  • King Bed
  • 2 Double Beds
Sleeps 4
Maximum Adults/Children
Adults 2
Children 2

Junior Suite

617 - 702 f

Bed Options
  • king Bed
  • 2 Double Beds
Sleeps 4
Maximum Adults/Children
Adults 2
Children 2

Royal Beach Club Ambassador Suite

1,743 f

Bed Options
  • King Bed
Sleeps 4
Maximum Adults/Children
Adults 2
Children 2

Parlor Suite

1,247 f

Bed Options
  • King Bed
Sleeps 4
Maximum Adults/Children
Adults 2
Children 2

Master Suite

1,247 f

Bed Options
  • King Bed
Sleeps 4
Maximum Adults/Children
Adults 2
Children 2

Royal Beach Club Presidential Suite

3,487 f

Bed Options
  • King Bed
Sleeps 4
Maximum Adults/Children
Adults 4
Children 0

Deluxe Room

455 f

Bed Options
  • King Bed
  • 2 Double Beds
Sleeps 4
Maximum Adults/Children
Adults 2
Children 2

Balcony Room

455 f

Bed Options
  • King Bed
  • 2 Double Beds
Sleeps 4
Maximum Adults/Children
Adults 2
Children 2

Royal Beach Club Room

581 - 617 f

Bed Options
  • King Bed
  • 2 Double Beds
Sleeps 4
Maximum Adults/Children
Adults 2
Children 2

Junior Suite

617 - 702 f

Bed Options
  • king Bed
  • 2 Double Beds
Sleeps 4
Maximum Adults/Children
Adults 2
Children 2

Royal Beach Club Ambassador Suite

1743 f

Bed Options
  • King Bed
Sleeps 4
Maximum Adults/Children
Adults 2
Children 2

Parlor Suite

1247 f

Bed Options
  • King Bed
Sleeps 4
Maximum Adults/Children
Adults 2
Children 2

Master Suite

1247 f

Bed Options
  • King Bed
Sleeps 4
Maximum Adults/Children
Adults 2
Children 2

Royal Beach Club Presidential Suite

3487 f

Bed Options
  • King Bed
Sleeps 4
Maximum Adults/Children
Adults 4
Children 0

Hotel Information

  • Check in at 3:00 pm
  • Check out at 12:00 pm
  • Private Beach
  • Water Sports
  • Pet Friendly Hotel
  • SPG Category 3

Hotel Features

  • Heavenly Spa by Westin™
  • Westin® Kids Club
  • SuperFoodsRx™
  • WestinWORKOUT® Fitness Studio
  • Outdoor Lighted Tennis Courts

Explore Cancun

Our Location

Most famous for its long white sandy beaches and turquoise waters plus an exciting nightlife, Cancun surprises some with its rich history and breathtaking archaeological sites. With a tranquil setting in the heart of Cancun’s Hotel Zone, The Westin Resort & Spa, Cancun offers easy access to the area’s many riches.

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What's Nearby

  1. Cancun International Airport
  2. Chichén Itzá
  3. Selvatica Zip Line & Jungle Canopy Adventures
  4. Tulum Ruins
  5. Xcaret Ecological Park
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Things to Do in Cancun

How To Get Here

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Restaurants & Bars

Enjoy fine dining surrounded by spectacular views

Our restaurants and bars offer fresh, flavorful food and drinks that showcase the best local products—from exotic tropical fruits to delicious fish and seafood to the finest Mexican tequilas. Creative chefs tantalize guests with dishes inspired by traditional Mexican cuisine and a host of international influences, while bar and lounge menus feature original cocktails and old favorites


  • Arrecifes
  • Sea & Stones
  • El Palmar
  • Sunset Grill & Bar
  • Brisa Bar
  • The Place

Hours Of Operation

Meetings & Events

The Westin Resort & Spa, Cancun- Morelos Boardroom

Infuse your meeting or event by Mexico´s lively culture

Starting with our physical facilities, 16 flexible spaces designed by our architect to reflect the country’s warm and welcoming ways. It carries through to our many services, from Mexican-themed activities to authentic cuisine from our caterers.

  • 379 guest rooms
  • Largest meeting space is 9,688 sq ft